Keeping your employees once you have them is a thorny problem in the staffing services industry. The difficulty in retaining temporary employees (i.e., external staff) gets most of the press, but there’s also high-turnover for permanent employees (i.e. internal staff).
So how do you keep your employees for the long haul? There are numerous strategies you can use:
Although training’s usually discussed in reference to temporary employees, you should offer skills enhancement to all your workers. Offering training to your temporary workers not only helps retain them but also makes good business sense. After all, a more skilled worker commands a higher pay rate. The higher the pay, the greater your profit.
As for your permanent employees, the staffing services industry continues to change rapidly, and your staff members need to stay abreast of these changes. New technology, new selling techniques, changes in employment laws, and the huge impact of the internet are all compelling reasons to keep permanent employees in the loop.
Following are some ways to provide your employees with training:
In addition to offering training, staffing firms can retain good employees by offering attractive pay rates and salaries. What you pay your employees, both office and field staff, will depend on the following factors:
The benefits you provide employees can go a long way toward helping you retain workers. Benefits you should consider providing include the following:
The staffing industry is one that lends itself particularly well to a merit-based pay system, especially for permanent employees. Many staffing services offer permanent employees the chance to significantly enhance their base pay rates via a variety of bonuses. Here are some typical bonuses awarded in the industry:
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