Increase Employee Retention

Increase Employee Retention
0

4 Smart Ways to Increase Employee Retention

Keeping your employees once you have them is a thorny problem in the staffing services industry. The difficulty in retaining temporary employees (i.e., external staff) gets most of the press, but there’s also high-turnover for permanent employees (i.e. internal staff).

So how do you keep your employees for the long haul? There are numerous strategies you can use:

1. Offer training.

Although training’s usually discussed in reference to temporary employees, you should offer skills enhancement to all your workers. Offering training to your temporary workers not only helps retain them but also makes good business sense. After all, a more skilled worker commands a higher pay rate. The higher the pay, the greater your profit.

As for your permanent employees, the staffing services industry continues to change rapidly, and your staff members need to stay abreast of these changes. New technology, new selling techniques, changes in employment laws, and the huge impact of the internet are all compelling reasons to keep permanent employees in the loop.

Following are some ways to provide your employees with training:

  • Computerized training. You’ve invested in computers and a variety of software packages; make sure they get good use. Every employee can benefit from added computer skills.
  • DVDs, audiotapes, books, articles and pamphlets. The American Staffing Association offers a variety of all these to its members. Your local library may also have useful resources.
  • Mentoring programs. These can be informal (within your own company) or more formal (involving local businesses, universities or colleges).
  • Outside seminars and classes. Community college tuition is usually inexpensive. Look into seminars and classes your employees could take. This training method could be offered as an elected benefit (e.g., instead of vacation time) to either permanent or temporary employees.

2. Pay employees well.

In addition to offering training, staffing firms can retain good employees by offering attractive pay rates and salaries. What you pay your employees, both office and field staff, will depend on the following factors:

  • Employee skills and experience. Salaries and pay rates are consistent with the employee’s experience and the skill level of the work performed. In “hot” segments of the industry, like information technology or the professional sector, skilled workers are receiving top dollar for their services.
  • Supply and demand. Salaries rise in a labor shortage, and you’ll pass on the cost of field staff to your clients by adding a markup percentage. Therefore, high employee earnings are good news for your staffing service. In addition, some locations have particularly high demand for specific types of workers. This factor also increases pay rates.
  • Geographical location. The higher the cost of living, the higher employees’ salaries will be. Generally, the Northeast (especially New York City) and the West Coast (especially California) have higher pay scales. Similarly, workers in cities earn more than those in small towns.
  • Worker seniority. A good employee who’s been with your service for at least six months deserves to receive better pay than someone you just hired. Also, senior staff often get first crack at higher-paying assignments.

3. Provide attractive benefits.

The benefits you provide employees can go a long way toward helping you retain workers. Benefits you should consider providing include the following:

  • Health insurance. Most staffing services provide some kind of health insurance.
  • Life insurance. This is one of the less common benefits, but it’s offered by some companies.
  • Paid vacations and holidays. Almost all staffing services offer this benefit, at least once the temporary employee’s worked a certain number of hours or days.
  • Tuition reimbursement. As training becomes increasingly important, you may consider it worthwhile to pay for, or contribute toward, your employees’ continuing education.

4. Offer a variety of bonuses and incentives.

The staffing industry is one that lends itself particularly well to a merit-based pay system, especially for permanent employees. Many staffing services offer permanent employees the chance to significantly enhance their base pay rates via a variety of bonuses. Here are some typical bonuses awarded in the industry:

  • Acceptance bonus. If your service needs a worker for an especially hard-to-fill position offered by a valuable client, it may be reasonable to offer a bonus to the employee who takes the position. Depending on how important the client is — and how desperate you are — this bonus would be paid instead of, or in addition to, a higher hourly rate.
  • Performance bonus. This incentive is common in the industry. This type of bonus could apply to both permanent and temporary employees, although it’s more frequently given to the former. It’s usually handled as a percentage of the base pay rate.
  • Referral bonus. Most staffing services give bonuses to both permanent and temporary staff for the referral of qualified applicants.

Source

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    This Is the No. 1 Reason Why People Fail at Switching Jobs (and What to Do About It) There's a reason changing careers is so..

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    Feb 9, 2018
    The future Workspace

    Why a Coffee Shop Will Probably Be Your Workspace Within 10 Years As the gig economy grows, there are both social and scientific reasons why..

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    Feb 2, 2018
    A Technique To Get…

    Didn't Get Your Dream Job? This 1 Technique Could Get You a Second Chance Every job seeker experiences this at least once, if not several..

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    Jan 26, 2018
    Prepare new employees for…

    The Best Way to Set New Employees Up for Success Create an onboarding program that's both meaningful and memorable Congratulations; you've just hired a terrific..

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    Jan 19, 2018
    First Hour, Day, Week,…

    Do This In Your First Hour, Day, Week, And Month Of Your New Job Getting settled into your new job is the ultimate act of..

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    Jan 5, 2018
    7 Ways Modest Leadership…

    7 Ways Modest Leadership Increases Team Success When we imagine the traits of successful leaders, whether they are managers, high level executives, CEO's or owners..

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    Dec 29, 2017
    Grateful Workplaces and Engaged…

    Grateful Workplaces and Engaged Employees All leaders need to ask themselves why happy and engaged employees are worth their weight in gold. If you’re a..

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    Dec 15, 2017
    Employee stress during Christmas

    Managing employee stress during the festive period More than half of employees feel stressed in the weeks leading up to Christmas, with most calling for..

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    Dec 8, 2017
    HR in 2022

    What's HR going to be in 2022? A Study sheds some light... A recent study shows us a glimpse of what HR might look like..

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    Dec 1, 2017
    Appreciating your employees

    How to Avoid the No. 1 Reason People Leave Their Jobs William James, the father of psychology, stated that the most fundamental psychological need is..

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    Nov 24, 2017
    HR Function in 2024

    Will You Be Leading an HR Function in 2024? Here are five things to look at to examine and determine if you’ve got what it..

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    Nov 17, 2017
    Employee Appraisals

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    Nov 2, 2017
    The workplace is changing

    From Cubicle To Coffee Shop - How The Workplace As We Know It Is Changing In the past few years we have seen a major..

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    Oct 20, 2017
    Employees don’t see link…

    Employees don't see link between pay and performance Employers gave themselves only mediocre ratings on pay programme effectiveness. Employees are struggling to see the link..

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    Oct 13, 2017
    Working for small companies

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    Oct 6, 2017
    HR’s key role in…

    HR's key role in enlightened office design HR magazine and Landid's roundtable on the workspace of tomorrow explored how HR can positively influence facilities management..

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    Sep 22, 2017
    Workplaces still hamper productivity

    Workplaces still hamper productivity Noise, lack of privacy and space are some of the factors causing the greatest dissatisfaction among office workers Nearly half of..

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    Sep 15, 2017
    Lost your Job?

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    Aug 25, 2017
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    Top 10 Benefits Of A Workplace Wellness Program When Google opened up in the 90s it took a unique approach to employee satisfaction. In an..

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    Aug 16, 2017
    Write your first CV

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    Aug 4, 2017
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    The Best Ways to Reward Employees. Having an effective reward program in place can help solve many of your HR issues. Every company needs a..

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    Jul 28, 2017
    Burnout: exhausted or lonely?

    Burnout at Work Isn’t Just About Exhaustion. It’s Also About Loneliness More and more people are feeling tired and lonely at work. In analyzing the..

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    Jul 21, 2017
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    People Don’t Take HR Seriously; Here’s Why That’s Dangerous Legacy beliefs like being the bad guy and a lack of strategic vision isolates HR, and..

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    Jun 30, 2017
    Career Development

    Think Strategically About Your Career Development In a world where the average employee sends and receives 122 emails per day and attends an average of..

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    Jun 16, 2017
    Diversity and Inclusion

    Diversity Doesn’t Stick Without Inclusion Leaders have long recognized that a diverse workforce of women, people of color, and LGBT individuals confers a competitive edge..

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    Jun 2, 2017
    Advance Your Career

    How To Advance Your Career In A Crappy Entry-Level Job Yes, you can still bring yourself one step closer to snagging that dream job even..

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    May 2, 2017
    Employee Burnout

    What causes burnout and how it can affect both the employees and the organisation How HR Can Help Prevent Employee Burnout An engaged workforce. It's..

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