HR’s key role in enlightened office design

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HR’s key role in enlightened office design

HR magazine and Landid’s roundtable on the workspace of tomorrow explored how HR can positively influence facilities management decisions

HR has a key role in moving workspace design into ‘an age of enlightenment’, an HR magazine roundtable on ‘tomorrow’s workspace’ agreed.

The event, supported by property developer Landid, explored the evolution of the office over recent years and how it will need to evolve in future according to the demands of employees of different demographics, and in particular in line with a rise in remote and flexible working.

The roundtable panel agreed the workplace had undergone a significant design revolution over recent years. “I think there’s been a real enlightenment in organisations,” said Steve Sherwood, director of operations and infrastructure at PwC. “Before the office was somewhere that people went to work and it needed to function, it needed to do its job. I’ve worked in organisations where it was almost a badge of honour to have very poor workspaces because it was ‘we’re about customers’. It doesn’t matter that the furniture doesn’t match; we’re out there doing it.

“Now there’s a real understanding that the workplace has more significance; it is about recruitment, it is about brand and retention…”

It’s crucial that today’s office conveys the company’s brand and values, the panel agreed. This is particularly important in retail, said Usha Kakaria-Cayaux, regional vice president of HR UK & Ireland at The Estée Lauder Companies UK. “In retail if you look that great on the outside you have to look great on the inside,” she said. “You should feel that sense of brand and sense of identity and community.”

HR must also play a crucial role in conversations around FM (facilities management) to ensure workspaces are geared around wellbeing, said Chris Hiatt, director of Landid. “There’s now some really good hard evidence in terms of productivity, general health, chronic illnesses – all the things we should be worrying about,” he said. “In our buildings we have taller floor to ceiling height… and there’s phenomenal impact from just having greenery in buildings, which we don’t [as a business community] have enough of.”

The debate also explored the rise of remote working and the need for HR to consider the wellbeing of those working remotely, and the importance of still enticing staff into central offices.

“If you have people who decide ‘I’m not coming into the office’, commercially it creates a bit of a problem,” said Lisa Hillier, chief people officer at Just Eat. “Being able to talk to people face to face is important. So there’s always two or three days a week where we expect teams to be in the same building in order to drive efficiency and get the best possible experience for our customers.”

Regarding the attraction for many staff of still coming into an office, Lesley Swarbrick, HR director at Time Inc, said: “I remember an employee [at a previous company] saying to me he was really struggling because he had no boundary to stop him working at home. He found it really hard; his sleep patterns were affected.”

Organisations must therefore think carefully about where they locate offices said group HR director at Advanced Alex Arundale. Then they can deliver the best of both worlds: a sociable, collaborative hub that doesn’t entail long, costly commutes. “When we ran our employee survey a lot of what people wanted from the building in terms of wellness was about location,” she said. “They wanted to get to work reasonably quickly. When leaving the office they wanted to be able to get to their places of social interaction or the gym easily.”

“Organisations must be brave and prepared to say ‘we’ve been around 150 years, we used to work like this but it’s 2017 now [so] how should we be working?’” said Sherwood regarding the need for continual reassessment and change in FM. “That’s not being a fashion victim, that’s being open-minded and smart.”

An article written by J. Ropper published on HRMagazine
Source

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    Employee Onboarding Strategies

    Seven New Onboarding Strategies You'll See This Year According to a study from Equifax, more than half of all employees who left their job in..

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  • https://www.advancecareer.com.cy/wp-content/uploads/2018/04/inclusion-236x168.jpg
    Apr 5, 2018
    Inclusion in the Workplace

    Inclusion Doesn’t Mean Including Everything and Everyone Inclusiveness is not about thought policing. It’s also not about turning everyone into a liberal. It’s a normal..

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  • https://www.advancecareer.com.cy/wp-content/uploads/2018/03/Team-work-1-236x168.jpg
    Mar 23, 2018
    Employees Feel and Act…

    7 Ways to Incent Employees to Feel and Act as Owners Building accountability into your business culture is a leadership process. It can't be driven..

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  • https://www.advancecareer.com.cy/wp-content/uploads/2018/03/woman-Working-on-laptop-236x168.jpg
    Mar 16, 2018
    Don’t Shuffle People Into…

    Don't Shuffle People Into the Wrong Job Just Because They're Already on the Payroll You grow your company by putting proven performers where you need..

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  • https://www.advancecareer.com.cy/wp-content/uploads/2018/02/Minimise-Workplace-Negativity-236x168.jpg
    Feb 26, 2018
    Minimise Workplace Negativity

    Tips for Minimizing Workplace Negativity To Deal with Negativity in the Workplace, Use These 9 Tips Nothing affects employee morale more insidiously than persistent workplace..

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  • https://www.advancecareer.com.cy/wp-content/uploads/2018/02/the-future-workplace-236x168.png
    Feb 9, 2018
    The future Workspace

    Why a Coffee Shop Will Probably Be Your Workspace Within 10 Years As the gig economy grows, there are both social and scientific reasons why..

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  • https://www.advancecareer.com.cy/wp-content/uploads/2018/01/new-employee-236x168.jpg
    Jan 19, 2018
    First Hour, Day, Week,…

    Do This In Your First Hour, Day, Week, And Month Of Your New Job Getting settled into your new job is the ultimate act of..

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  • https://www.advancecareer.com.cy/wp-content/uploads/2017/12/employee-236x168.jpg
    Dec 29, 2017
    Grateful Workplaces and Engaged…

    Grateful Workplaces and Engaged Employees All leaders need to ask themselves why happy and engaged employees are worth their weight in gold. If you’re a..

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  • https://www.advancecareer.com.cy/wp-content/uploads/2017/12/Employee-stress-during-Christmas-236x168.png
    Dec 15, 2017
    Employee stress during Christmas

    Managing employee stress during the festive period More than half of employees feel stressed in the weeks leading up to Christmas, with most calling for..

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  • https://www.advancecareer.com.cy/wp-content/uploads/2017/11/business-men-meeting-236x168.png
    Nov 17, 2017
    Employee Appraisals

    Importance of Effective Employee Appraisals The performance appraisal may be one of the few times during the year where an employee and the reviewer, typically..

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  • https://www.advancecareer.com.cy/wp-content/uploads/2017/11/happy-employees-at-workplace-236x168.png
    Nov 2, 2017
    The workplace is changing

    From Cubicle To Coffee Shop - How The Workplace As We Know It Is Changing In the past few years we have seen a major..

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  • https://www.advancecareer.com.cy/wp-content/uploads/2017/10/smiling-businessteam-236x168.jpg
    Oct 13, 2017
    Working for small companies

    Why You Should Consider Working For A Small Company Eighty-four percent of small-business employees are happy in their current job, according to the 2017 Aflac..

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  • https://www.advancecareer.com.cy/wp-content/uploads/2017/09/Office-people-workplace-236x168.jpg
    Sep 22, 2017
    Workplaces still hamper productivity

    Workplaces still hamper productivity Noise, lack of privacy and space are some of the factors causing the greatest dissatisfaction among office workers Nearly half of..

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  • https://www.advancecareer.com.cy/wp-content/uploads/2017/08/workplace-wellness-236x168.jpg
    Aug 25, 2017
    Top 10 Benefits Of…

    Top 10 Benefits Of A Workplace Wellness Program When Google opened up in the 90s it took a unique approach to employee satisfaction. In an..

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  • https://www.advancecareer.com.cy/wp-content/uploads/2017/05/agency-young-adult-profession-stressed-236x168.png
    May 2, 2017
    Employee Burnout

    What causes burnout and how it can affect both the employees and the organisation How HR Can Help Prevent Employee Burnout An engaged workforce. It's..

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