Thai Speaking Client Relations Officer (Forex) – Remote

  • Career Level Officer
  • Experience 1 Year
  • Industry Forex
  • Qualification Bachelor Degree
Job Description

Advance Career, on behalf of our client, a Forex Company is seeking to recruit a Client Relations Officer;

Building and maintaining relationships with existing and prospective clients
Ensuring customer satisfaction through professional communication
Promoting the company’s products and services in an effective manner
Handling client inquiries and ensuring that high level service is provided
Performing personal clientele analysis and taking actions as required
Ensuring compliance with the company’s legal guidelines and compliance procedures
Providing training to clients on the company’s products and software systems
Contributing to the team effort by achieving targeted results
Following up on queries and providing feedback to clients, ensuring that they are receiving the best level of service
Cooperating effectively with other departments as necessary

Degree in a business-related or any other field
At least 1-year previous experience as a Client Relations Officer or a similar position
Fluency in English and Thai
Excellent negotiation skills
Outstanding communication and interpersonal skills
Dynamic and innovative
Self-motivated and target oriented
Strong computer literacy

An attractive remuneration package will be offered to the successful candidate.