Technical Support Engineer (IT Solutions Provider) – Limassol

  • Career Level Officer
  • Experience 1 Year
  • Industry Information Technology
  • Qualification Bachelor Degree
Job Description

Advance Career, on behalf of our client, an IT Solutions Provider company located in Limassol, is seeking to recruit a Technical Support Engineer;

Involve in the design, configuration, migration, testing and training of the business software and technology solutions to meet project’s scope, timeline and budget.
Design and implement changes in the system that aim to enhance client’s existing business processes and overall performance.
Provide support; including researching and resolving functional system problems, unexpected results or process flaws; recommending solutions or alternate methods to meet client’s requirements.
Prepare training documentation and educate clients based on the implemented business software and technology solutions as per client’s business processes and requirements.
Support the pre-sales activities for new clients or product updates for existing clients by preparing, contributing and participating in sales presentations and proposal preparations.
Maintain awareness of current trends with a focus on product and service development as well as the application of business software and technology solutions.
Involve in internal projects that aim to enhance internal business processes and overall performance.
Perform administrative tasks as per company’s internal policies and procedures.

BSc in Information Technology / Computer Science / Software / Electrical or Networking Engineering.
1 – 2 years working experience in SAP technologies / products will be considered an advantage.
Experience in database administration; MS SQL (Querying & Scripting), Sybase, HANA.
Knowledge of Single Sign On Solution (SSO).
Understanding and experience in operating systems; Windows or Linux Administration (SUSE or RedHat).
General understanding of storage technologies and networking (inc. troubleshooting skills).
General understanding of routine maintenance, recovery, and handling failover of a database.
Knowledge of MS Azure or AWS.
Knowledge of Oracle.

Business writing skills
Analytical and Research skills
Communication Skills
Presentation Skills
Project Management Skills
Ability to work in teams with good interpersonal skills

An attractive remuneration package will be offered to the successful candidate.