Swedish/Spanish/Portuguese/German Retention Agents (Forex) – Nicosia

  • Career Level Officer
  • Experience 2 Years
  • Industry Forex
  • Qualification Bachelor Degree
Job Description

Advance Career Ltd, on behalf of our client, a Forex organization, is seeking to recruit Swedish/Spanish/Portuguese/German Retention Agents in Nicosia;

Responsibilities:
Regular contact with our existing clients
Ensure the highest level of Customer Service
Maintain and update our CRM
Work with clients to engage in FX opportunities
Follow up on any client matters
Relationship management
Liaising with relevant teams to ensure quality service delivery
Regularly report to management
Retain existing clients

Qualifications:
Demonstrated work experience in Client Retention and Forex Sales
Fluency in English both verbal and written
Fluency in any of the following languages: German or Spanish or Portuguese or Swedish
Fluency in any other language will be considered an advantage
Proficiency in MS Office
Excellent communications skills
Strong organizational and time-management skills
Able to work from 12:00 – 21:00

Benefits:
An attractive remuneration package as well as a full relocation package will be offered to successful candidates.