Support Engineer – Limassol

Full Time
  • Career Level Officer
  • Experience 1 Year
  • Qualification Bachelor Degree
Job Description

Advance Career Ltd, on behalf of our client a leading organization is seeking to recruit a Support Engineer;

You will be a team player with sharp interpersonal skills and determination to achieve excellent service. You will be providing assistance to clients and colleagues relative to content and technical functions of our products.

Responsibilities:
Customer assurance in relation to content of solutions and technical characteristics
Assisting through customer integration (pre-sale and post-sale state)
Liaising with internal departments
Liaising with customers in accordance with the superiors’ instructions

Qualifications :
BSc in Computers or Finance
Technical background (SQL, Unix, web services)
1+ Years experience in Customer Support
Knowledge of customer service principles, practices and administrative procedures
Adaptability, initiative, stress tolerance with organizational and listening skills for problem analysis and solving
Excellent verbal and written communication skills in English
Knowledge of financial markets is a plus
ITIL/ITSM is a plus
Knowledge of FIX protocol is a plus
Algorithmic programming/trading experience is a plus
Russian language skills is a plus

Benefits:
An attractive remuneration package will be offered to the successful person.