Sales & Retention Officer (Forex) – Limassol

Full Time
  • Career Level Officer
  • Experience 1 Year
  • Industry Forex
  • Qualification Bachelor Degree
Job Description

Advance Career on behalf of our client an International Forex Organisation is seeking to recruit a Sales & Retention Officer;

Responsibilities:
Provide training to clients on the use of the Company’s products and services;
Keeping up to date with market information and monitoring trends in all major sectors;
Liaise with other departments, when required, to escalate and resolve issues and/or report faults;
Help maintain our high levels of client acquisition, retention and reactivation;
Collect feedback from our database of clients regarding our services via the available communication means presented by the company;
Create follow-up tasks to ensure a close communication with our existing client database;
Keep updated with the departmental and the company’s internal policies and services;
Communicate efficiently with the management to tailor better suited services and products;
Transmit information to clients in a professional, efficient and transparent manner;
Overview the tasks submitted to ensure consistency and accuracy of information;
Maintain accurate records of tasks;
Support actions and statements on well-intended, consistent knowledge and attitude.

Qualifications :
Minimum 1 years experience as a Sales/Retention Officer;
Support experience is considered an advantage;
Extensive knowledge on financial services sector;
Technical knowledge on using MetaTrader 4 and additional trading platforms;
Financial and technical analysis knowledge;
Excellent sales and communicational skills;
To-do attitude, self-motivated and target-oriented.
English – fluent/professional proficiency, plus at least one of the following languages: German, French, Italian, Hungarian, Arabic, Japanese, Bengali, Hindi, Urdu, Indonesian & Malay.

Benefits:
An attractive remuneration package will be offered to the successful person