Russian, English, Greek speaking Operations Administrator – Nicosia

Full Time
  • Career Level Officer
  • Experience 1 Year
  • Industry Information Technology
  • Qualification Bachelor Degree
Job Description

Advance Career Ltd on behalf of our client, a leading international outsourcing technology organisation, is seeking to employ a Russian, English, Greek speaking Operations Administrator;

Responsibilities:
Document scrutiny and collection of applications for visa processing
Handle customer/applicant queries personally or via email, telephone.
Handle cash and bank related transactions if assigned and ensure 100% accuracy
Record & maintain all application data.
Ensure accurate & timely data entry into the system
Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.
Maintain compliance to the standard operating procedures, manuals etc. without deviation in process
Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants/ customers.
Encourage applicants to provide feedback on services provided and their overall experience at the application centre.
Ensure that the entire process is completed within the mandated Turn Around Time
Assist Deputy Manager/Operations Manager in execution of WB Project (Partially Responsible)

Qualifications
BA Degree in Business Administration or equivalent
Fluency in Russian, English, Greek
Previous experience in a similar position will be considered as an advantage
Experience within Travel and Tourism or Service industry will be considered an advantage
Excellent communication skills
Teamwork and Diversity management skills
Strong attention to detail

Benefits:
An attractive remuneration package will be offered to the successful candidate.