IT Support Officer (Forex) – Larnaca

  • Career Level Officer
  • Experience 2 Years
  • Industry Forex
  • Qualification Bachelor Degree
Job Description

Advance Career, on behalf of our clients, a well-established Forex Organisation based in Larnaca is looking to recruit an IT Support Officer;

Responsibilities:
Install and configure computer hardware, operating systems ( Windows/Linux) and applications on the Company’s Personal Computers (PCs), Notebooks and other desktop devices
Maintain and configure network printers.
Monitor and maintain computer systems effectiveness and efficiencies;
Take staff through a series of actions, either face to face, over the telephone or the Internet to resolve any desktop related issues;
Provide support to staff, including procedural documentation where needed;
Troubleshoot desktop system both for windows and Linux OS
Be able to troubleshoot network problems;
Diagnose and solve hardware/software faults;
Replace faulty parts or systems as required;
Make supervised adjustments to desktop systems software and systems configurations;
Review diagrams and written instructions to repair a fault or set up a system;
Update such documentation as required;
Set up new user accounts on company’s systems/ profiles and resolve password issues;
Respond promptly to call-outs;
Prioritise and manage many open cases at one time;
Rapidly establish and maintain a good working relationship with staff;
Performing routine inventory audits of systems, software and Hardware;
Responsible for the proper and efficient filling of all documents relating to the above procedures;
Performing any other activity assigned by the head of IT Infrastructure from time to time;
Fully responsible for the Desktop/Laptop Operating system;
Ensure that all Desktop Operating Systems are fully updated/patched and secured.
Administer Company’s physical access system
Administer Company’s AntiVirus suite
Carries out any further duties assigned by their line manager
Contributes to a positive and dynamic working environment

Qualifications:
BSc/BA in Computer Science, Engineering or relevant field
2-3 years’ experience in a similar position
Fluency in English
Experience in FX, gaming or similar would be consider an advantage
Able to work in a fast paced environment.

Benefits:
An attractive remuneration package will be offered to the successful candidate