Hungarian/German/French/Urdu Speaking Customer Care Officers (Forex) – Limassol

  • Career Level Officer
  • Experience 1 Year
  • Industry Forex
  • Qualification Associate Degree
Job Description

Advance Career, on behalf of our client, a Forex Firm located in Limassol, is seeking to recruit Hungarian/German/French/Urdu Speaking Customer Care Officers;

Responsibilities:
Developing and maintaining excellent relationships with prospective and existing clients
Responsible for activating new client leads and following up with potential clients
Handling client inquiries and ensuring that high level service is provided
Performing personal clientele analysis and taking actions as required
Staying abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicating them to the clients
Ensuring compliance with the company’s legal guidelines and compliance procedures
Providing suggestions on system enhancements
Acting in the best interest of the company at all times, and cooperating with the rest of the Client Relations team in order to perform business development
Contributing to the team effort by achieving targeted results
Cooperating effectively with other departments as necessary

Qualifications:
Native in one of the following languages: Hungarian, German, French, Urdu
Excellent oral and written skills in English
Degree in a business-related field will be a plus
Client handling experience in the financial services sector is a definite plus
Reliable, with integrity of character
Outstanding communication and interpersonal skills
Dynamic, innovative and target oriented
Strong computer literacy
Valid work permit required

Benefits:
An attractive remuneration package will be offered to the successful candidate.