Customer Support Officer (Forex) – Limassol

Full Time
  • Career Level Officer
  • Experience 1 Year
  • Industry Forex
  • Qualification Bachelor Degree
Job Description

Advance Career ltd on behalf of our client, a leading CySec regulated Forex Company, is seeking to recruit Customer Support Officers;

Responsibilities:
Dealing with clients’ inquiries via live chat, email and telephone
Assisting clients with queries and questions
Resolve product and service related issues promptly and professionally
Promoting available products and services to clients
Interacting with other departments
Contribution to team effort by achieving targeted results

Qualifications:
Degree in a business-related field
Minimum 1 year experience in the forex/binary industry
Fluency in English plus an additional language
Excellent communication and interpersonal skills
Outstanding customer communication skills
Strong organizational and analytical skill
Excellent computer literacy
Eligible to work in Cyprus
Morning and afternoon shifts.

Benefits:
An attractive remuneration package offered to the successful candidate