Customer Care Officer (Forex) – Limassol

Full Time
  • Career Level Officer
  • Experience 1 Year
  • Industry Forex
  • Qualification Bachelor Degree
Job Description

Advance Career ltd on behalf of our client a leading CySEC registered investment firm who is seeking to recruit Arabic, Spanish and Portuguese Customer Care Officers;

Responsibilities:
Dealing with clients’ inquiries via live chat, email and telephone
Assisting clients with queries and questions
Resolve product and service related issues promptly and professionally
Promoting available products and services to clients
Interacting with other departments
Contribution to team effort by achieving targeted results

Qualifications :
Degree in a business-related field
Experience in a similar role will be a plus
Fluency in English
Fluency in any of the following languages: Portuguese, Spanish, or Arabic
Strong organizational and analytical skills
Excellent computer literacy
Valid work permit
Shift work as per the below rotation:
Day shift (08:00 – 16:30)
Afternoon shift (16:00 – 00:30)

Benefits:
An attractive remuneration package will be offered to the successful person