Arabic Speaking Customer Support (FOREX) – Limassol

Full Time
  • Career Level Officer
  • Experience 1 Year
  • Industry Forex
  • Qualification Bachelor Degree
Job Description

Advance Career Ltd on behalf of our client a leading Cysec regulated Forex company is seeking to recruit an Arabic Speaking Customer Support;

 

Responsibilities:

Dealing directly with clients’ queries over chat system, e-mail and telephone

Responding to all client’s requests promptly

Interacting with other departments as necessary to meet client’s needs

Promoting products and services to clients

Maintaining professionalism at all instances

 

Qualifications :

A degree in a business related field

1-2 years experience in a client handling position

Fluent in English and Arabic written & verbal

Excellent communication and interpersonal skills

Excellent client handling skills

Strong organizational and analytical skills

Excellent IT skills

Shift work as per the below rotation:

7:00am-15:00pm

11:00am-7:00pm

12:00pm-20:00pm

24:00pm-08:00am

 

Benefits:
An attractive remuneration package will be offered to the successful person