- Career Level Manager
- Experience 1 Year
- Industry Online Gaming
- Qualification Bachelor Degree
Advance Career, on behalf of our client, an Online Gaming organization based in Limassol, is seeking to recruit an Account Manager;
Be the primary point of contact, build and manage long-term close relationships with a portfolio of allocated B2B clients.
Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors
Manage multiple B2B clients in a professional and organized manner. Complete regular client review e-meetings. Create and manage backlogs of client requirements.
Take part in negotiating, creating, and executing joint marketing campaigns with the B2B client
Work with B2B clients to compile data and insights on product performance, the effects of targeted campaigns and promotions etc.
Up-sell the existing B2B clients for new products and premium offerings. Work with them to broaden the product footprint within their business.
Liaise with the Product team as well as other internal departments to effectively respond to clients’ inquiries and concerns, including Operations and CRM, and to communicate feedback on client requirements,
Work towards achieving the individual targets and reaching the department KPIs
Analyze B2B client services and traffic patterns to advise on customer growth
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
Responsible for working with the Sales team to onboard and integrate new clients and develop existing client relationships
Bachelor’s degree in Economics, Management, Accounting, or similar fields is considered an advantage.
A minimum of 1 year of experience in Account Management or a relevant position is required.
Exceptional verbal and written communication skills in English are required. Additional languages are a plus.
Excellent listening, negotiation, and presentation skills.
Experience working with CRM software (i.e., Asana) and MS Office (particularly MS Excel).
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
Self-motivated and able to thrive in a results-driven environment.
Attention to detail and quality of work.
Eligible to work in Cyprus.
Working hours: Monday to Friday from 09:30 to 17:30.
An attractive remuneration package will be offered to the successful candidate.